Sobre Nós
Focusing on the quality and high diversity of materials, as well as providing excellent customer service, Coppermetal was founded in 1991 and brings almost 30 years of unwavering commitment to its more than 30 thousand customers served along our journey.
We evolve as a company and as human beings with each customer that we serve and each solution that we generate. We know that the distribution of steel and metal is of utmost importance for the country’s economic movement, and that is why we embrace each order as a unique opportunity to boost the industry, create jobs, and search for new technologies.
Coppermetal has consolidated itself as a reliable supplier for its customers in need of a qualified and expedite service to supply their demands. Our goal is to make your material procurement process simpler, more practical, and more efficient.
Social Responsibility
We are strongly committed to citizenship and the construction of an increasingly fair society! Through actions that we have been regularly promoting aiming at human development, Coppermetal identifies itself with the cause and supports the organization Caminhando – Núcleo de Educação e Ação Social.
Caminhando is a non-profit NGO and of public utility. For more than 30 years it has been offering socio-educational services for adolescents and young people with intellectual and physical disabilities and hearing impairments aimed at improving their quality of life and promoting social inclusion.
To learn more about the Institution Caminhando
Visit institutionDo you want to know more about Coppermetal’s daily routine?
Then check out our video!
Quality
Policy
Coppermetal reaffirms its commitment to meet the requirements of stakeholders to the Quality Management System. This will be accomplished through the qualification of its employees and the continuous improvement of its processes in order to ensure the quality of its products and compliance with the agreed delivery deadlines. This expresses our objective of ensuring the satisfaction of our customers and sustainable growth of the business.
This Policy establishes our Quality objectives:
Satisfy the expectations
of our customers.
Increase the
qualification of employees.
Meet the stipulated
delivery deadlines.
Promote sustainable
growth of the business.
Mission
Distribute steel and metals, deliver solutions, and generate satisfaction to our customers.
Vision
Being a reference in the distribution of steel and metals in Brazil and seeking a growing participation in the foreign market, generating business expansion, benefits to our employees, and profitability to our partners.
ISO 9001 Certificate
Coppermetal has been awarded the ISO 9001 Quality Certificate since 2007. The decision to implement ISO 9001 – Quality Management System – was made due to the new strategies and technologies that we want to implement in our company. We believe that growth is not possible without organization, optimized processes, operational safety, professional employees, and the aptitude to continuously provide products and services that meet customer requirements and current statutory clauses.
See certificationComplaint Channels
Coppermetal is concerned with fulfilling the code of conduct and the internal rules. That is why we have a complaint channel for all those involved in the business chain of the company: Suppliers, customers, business partners, officers, managers, coordinators, leaders, and all employees, regardless of their position. All to assist in the fight against fraud, corruption, and deviations of behavior in general at Coppermetal.
But rest assured: the process is anonymous and will be confidential during and after the investigation of the accusations. If you believe you have witnessed or experienced a situation that requires a complaint, report it.
See our complaint channel
